I had a wonderful experience at Hotel Sonne during my ski holiday in Zermatt. The staff was incredibly friendly and accommodating, providing really good service throughout my stay. The outdoor jacuzzi was a unique and relaxing feature, but the variety of dining options could use a bit more flair. Overall, I highly recommend this hotel for its cozy atmosphere and great facilities.
Rooms
10.0
My room was cozy and well-furnished, offering stunning views of the Matterhorn. It was a comfortable space to unwind after a day of skiing.
Service
10.0
Really good service from the staff. They were always helpful and went the extra mile to ensure I had everything I needed.
Location
9.0
The hotel is centrally located just a 2-minute walk from the main street, yet still in a quiet area, perfect for relaxation after a busy day.
Dining
8.0
While the breakfast options were good and satisfying, I felt the dining variety could be improved for more exciting meal experiences.
Facilities
10.0
The leisure facilities were fantastic, including a beautiful pool and outdoor jacuzzi that added to the overall experience of my stay.
Juan
United States of America,
January
2025
6.8/10
My stay at Hotel Sonne in Zermatt was absolutely good. The friendly staff made me feel welcome from the start, and the comfortable room provided a perfect retreat after a long day. I loved the outdoor jacuzzi, but I wish the temperature of the pool was a bit warmer. Overall, it was a fantastic experience, and I can't wait to return!
Rooms
10.0
My room was spacious and well-furnished, making it a comfortable sanctuary during my stay. The decor was modern yet cozy, which added to the lovely atmosphere.
Service
10.0
The staff were incredibly accommodating and helpful. They even assisted me with booking ski passes without hesitation, which really enhanced my experience.
Location
10.0
The hotel's location was perfect. just a short walk to the town center yet tucked away in a peaceful area near a beautiful waterfall.
Dining
10.0
Dining at the hotel was a treat. The breakfast buffet offered a great selection and I particularly enjoyed the tapas for dinner, which was quite good.
Facilities
10.0
The spa facilities were fantastic, and I loved the outdoor jacuzzi beside a frozen waterfall. The overall design of the wellness area added to my relaxing experience.
Jennifer
United States of America,
January
2025
5.0/10
My stay at Hotel Sonne was a mixed experience. While the staff were incredibly friendly and helpful, and the location was ideal just a short walk to the center, I was disappointed by several amenities. The outdoor jacuzzi was closed, and our room lacked expected luxuries like a minibar and comfortable bedding, which made it feel less worth the price I paid.
Rooms
5.0
The room I stayed in was nice, but it didn't live up to my expectations of luxury. I missed having a minibar and found the bed quite uncomfortable.
Service
10.0
The staff were exceptionally accommodating and friendly, which made a significant difference to my stay. They really went the extra mile in their interactions.
Location
9.0
The hotel is centrally located, just a few minutes' walk from Zermatt’s attractions, while still being quiet and relaxing.
Dining
5.0
I was disappointed that all restaurant options were closed during my stay, especially since I had planned a special birthday dinner. The included breakfast was decent but didn't quite meet the high standards I was hoping for.
Facilities
5.0
I appreciated the beautiful outdoor jacuzzi area, but it was unfortunately closed, and I think having that available would have enhanced my experience immensely.
G.
United States of America,
November
2024
5.4/10
I had an lovely time at Hotel Sonne during my stay in Zermatt! The staff is incredibly friendly and the location is perfect – just a short walk to both the ski lifts and the town center. While I absolutely enjoyed my room and the beautiful views, I felt that the dining options could have offered a bit more variety on some evenings. Overall, it was a good experience, and I can't wait to return for more adventures! 😊
Rooms
10.0
My room was spacious, clean, and furnished with a lovely Swiss wooden feel. I especially appreciated the comfortable bed and the private balcony with stunning mountain views.
Service
10.0
The team at Hotel Sonne was warm and accommodating from the moment I arrived. Their friendly demeanor truly enhanced my stay, especially when they helped with lunch reservations and shuttles.
Location
9.0
The hotel is ideally situated just a two-minute walk from the center of Zermatt. It’s close to everything but still quiet enough to relax after a long day on the slopes.
Dining
8.0
Breakfast was a highlight for me, with excellent variety and quality each morning. However, I would have loved a few more options during dinner, particularly more vegetable choices.
Facilities
10.0
The facilities were fantastic! I enjoyed the outdoor jacuzzi and spa, which were perfect for unwinding after skiing. The regular shuttles to the lifts were efficient and a great bonus.
Benjamin
United States of America,
October
2024
5.8/10
My stay at Hotel Sonne was truly good. The spa facilities, including the beautiful outdoor jacuzzi beside a frozen waterfall, were a highlight of my experience. The only minor drawback was that the pool could have been a bit warmer. Overall, I highly recommend this cozy retreat in Zermatt for anyone looking for comfort and relaxation.
Rooms
10.0
My junior suite was spacious and well-furnished, complete with a lovely balcony where I could enjoy the views of the beautiful surroundings.
Service
10.0
The staff were incredibly friendly and accommodating, always greeting me with a smile and ready to assist with any request.
Location
10.0
The hotel is ideally located just a short walk from the village center, providing both convenience and a peaceful atmosphere.
Dining
10.0
Breakfast offered a great variety of options, which I thoroughly enjoyed each morning. The restaurant staff were attentive without being intrusive.
Facilities
10.0
The spa area was fantastic, with a pool, hot tub, and sauna that made it easy to unwind after a day on the slopes, well-designed for relaxation.
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